Customer Service Representative (Multiple Hires)

Job Description

Anderson Blake Consulting is seeking a Customer Service Representative for a reputable client in Ontario.  You will enjoy a flexible schedule that allows you to achieve your goals and provide you a good work life balance.

At Anderson Blake Consulting we strive to provide a holistic approach to match the right employers to the candidates. You will be apart of an energetic team of professionals who lead with integrity and are passionate about achieving results.

Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Do you have a strong background in customer service? If the answer is yes, then we have the job for you Details below

Your Responsibilities

  • Organize and route incoming telephone calls
  • Retrieve and oversee the sending of written business communications
  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
  • Deliver outstanding, friendly customer service in a timely fashion- Strong communication and social skills
  • Expertise in Communication Skills
  • Solid understanding of Microsoft Word
  • Deep understanding of Written Communication
  • 2+ years’ experience of proven performance in a goal-driven & customer-focused environment desired
  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
  • Excellent problem-solving skills
  • A consistently positive approach to your work that is rooted in a businesslike professionalism
  • Strong customer service and office administrative skills
  • Experience with Microsoft Office required
  • Strong computer skills including customer database systems
  • Ability to interact effectively with internal and external partners and clients/customers

If you are committed to delivering an exceptional customer experience to each customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!

Compensation: $22/hour